- Acceptance of Terms
By using our website and services, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website and services. We reserve the right to modify these terms at any time without prior notice. Your continued use of our website and services constitutes your acceptance of any changes.
- Services Provided
We offer bin rental services for various types of waste, including Mixed Waste, Concrete Debris, Asphalt Debris, Soil & Dirt, Brick & Block Debris, and more. We provide flexible drop-off and pick-up options, solutions for all waste types and project sizes, responsive customer service, and have been trusted since 1988.
- Pricing and Payment
All prices for bin rentals are quoted on a per-project basis. Additional fees may apply in certain situations, such as exceeding the included weight limits for Mixed Waste or extending the rental period beyond the initial 7 days. All charges will be billed to the credit card on file.
- Duration of Bin Rental
You may keep the bin on-site for up to 7 days at no additional charge. If you require the bin for a longer period, a daily fee of $20 will be applied after the 7th day.
- Drop-off and Pick-up
Please ensure that the location where you want the bin dropped off and picked up is unobstructed and has sufficient space for our drivers to maneuver. We cannot be held responsible for any damages that may occur during drop-off or pick-up due to factors such as weight, weather conditions, or other unforeseen events.
- Cancellation Policy
A cancellation fee equivalent to 15% of the total bin rental cost will be applicable for cancellations made prior to the day of delivery. Cancellations on the day of delivery are subject to a fee of 50% of the total bin rental cost, with a minimum fee of $200. Cancellations should be communicated to us as early as possible. The applicable cancellation fee will be charged to the credit card on file
- Incorrect Order
It is your responsibility to provide accurate information while placing an order, including but not limited to the wrong delivery address, and waste type, otherwise a fee equivalent to 50% of the total bin rental cost (minimum $200) will be charged. This charge is meant to cover the additional resources and time required to rectify the order.
When you rent our roll-off bins or dumping trucks, it’s essential to accurately specify the type of waste you intend to dispose of. If the actual waste you deposit contains different or mixed types from what you specified, you’ll be charged based on the rate for the most expensive waste type in the mix. It’s crucial to ensure the accuracy of your waste type declaration during the ordering process to avoid additional charges. If we find discrepancies in the waste type upon collection, we’ll adjust the fees based on the prevailing rate for the identified waste type.
By using our services, you explicitly acknowledge and agree that we are not responsible or liable, under any circumstances, for any damages or losses incurred to your property, or any third-party property, arising directly or indirectly from the use of our roll-off dumpster bins or other services. This blanket disclaiming of liability includes but is not limited to, damages to surfaces such as concrete and asphalt, underground utilities, landscaping, or any other structure or property element. By opting for our services, you assume all risk and responsibility for any and all damages and relieve us from any and all liability, claims, and costs.
- Prohibited Materials
You are responsible for ensuring that no prohibited or hazardous materials are placed in the bins. We reserve the right to refuse service or impose additional fees if prohibited materials are found in the bins.
- Contact Information
If you have any questions or concerns about these Terms and Conditions or our services, please feel free to contact us at:
Phone: +1 (888) RAFATWM
Address: 8850 George Bolton Pkwy, Bolton, ON L7E 2Y4, Canada